Key Performance Indicators (KPI’s) Workshop

To ensure management have the skills to quantify impact, and provide timely direction for employees’ contribution at all levels to achieve alignment between strategic direction and organizational activities

1.      How clarity of objectives improves motivation and delivers performance

2.      How to define & measure an organizational objective

3.      How to translate and cascade KPI’s at all levels

4.      Implement key performance indicators management framework

5.      Ensure effective management of the KPI measurement process in all phases

Content:

1.     Strategy and performance management terminology review

2.     Challenges in performance measurement

      3.     Key performance indicators concept map: KPI historical overview and current state of practice

4.     Types of KPIs, measures and metrics

5.     Efficiency KPIs: when to use and their formula

6.     BSC Balance Scorecard.

7.     KPI documentation form design

      8.     Management theory informing the value added by using KPIs

Course Duration:

12 Training Hour (3 Training Day).

Who Should attend:

All Department Directors, All Department Managers, All Department Section Heads, All Department Supervisors, HRBP’s , HR Senior Specialists & HR Specialists , any direct manager lead a team .